Pharmacy Solution | Advanced Pharmacy Analytics | Welltok
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Pharmacy Solution
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Highly-Targeted Outreach Powered by Advanced Analytics

Welltok provides the technology you need to drive higher activation with your population like increasing refills and improving medication adherence. Our solutions empower you with advanced machine learning and targeted multi-channel outreach that is proven to increase individual actions, maximize resources and lower costs, boost quality ratings, and improve outcomes.

Welltok is the only SaaS company combining the power of rich consumer data sets with your existing data to predict individuals at risk to not refill, those most likely to be non-adherent, and their most receptive communication channels. We use those predictions to deliver the right message at the right time to the right individual through the right channel.

Consumer Activation for Pharmacies and Health Plans/PBMs


Leverage consumer data, including social determinants of health, to identify risk of non-adherence and receptivity to interventions. Predict which campaigns and channels will be most impactful on target populations


Segment your strategy based on risk and motivate individuals to take specific actions like refill medications with personalized outreach, including both high-touch and high-tech approaches


Apply insights from ongoing analysis and reporting to drive more value and capitalize on opportunities

Solution Features

Medication Adherence

Identify barriers and deliver barrier-breaking messages and execute Stars and MTM initiatives

Automated Reminders

General reminders, education with refill prompts and transfer to live agents

Formulary Programs

Specialty pharmacy, condition specific programs and general formulary changes like network, prior authorization and consent for fulfillment


Automatic refill/renewal programs, retail-to-mail and 90-day programs

Best in Class
Enterprise Security

Our solutions ensure regulatory compliance, privacy
and security for you and your consumers

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Deliver a personal, rewarding and actionable
experience for each and every consumer

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Delivering Value for Pharmacies and Health Plans/PBMs

Refill Revenue


In annual return
on investment

Case Study

Increase Refills


Improvement in refill rates
compared to unengaged

Case Study

Star Improvement

1-2 star

Improvement across
medication categories

Case Study